The Problem
We live in an on-demand society supported by a global digital infrastructure. Virtually anything we want from around the world can be ordered online and shipped to our homes with just a few clicks… and your residents do it everyday.
So, what’s changed within your local tax-paying community?
Expectations are up!
Your residents expect...
- Ability to apply or renew for permits online
- Same day permitting and not waiting until Town Hall opens
- One site for all town permits and not per department
- An optimal user experience on the desktop or mobile device
- The ability to upload all required documents
- Full online payment options including mobile payments
- Make the process as easy as ordering a cup of coffee online